We make sure that our signs not only look great but are also guaranteed to be compliant with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Act Advisory Group (ADAAG). Please visit our ADA Guidelines page for more information.\

All public facilities where the completed application for a building permit or permit extension is filed after Jan. 26, 1992 and the facility will be occupied after Jan. 26, 1993 must comply with all aspects of the law.

Alterations to facilities:
Any alteration undertaken after Jan. 26, 1992 shall be made to comply with the maximum extent feasible to make the facility readily accessible and usable by individuals with disabilities.

Existing facilities:
The removal of architectural barriers and communication barriers that are structural in nature should be done where such removal is "READILY ACHIEVABLE," i.e. easily accomplishable and able to be carried out without much difficulty or expense. Establishment of a "good faith effort" program is crucial.

Permanent spaces should be identified with raised letters and Grade 2 Braille to be compliant with ADA.

Information signs like "No Smoking", Directories/Directionals, Overheads, and temporary signage do not require Braille and raised letters.

We specialize in clear dome-shaped Grade 2 Braille that is ADA compliant and provides long lasting durability.

We are proud to be one of the only sign companies to offer our customers the opportunity to preview signs online before purchasing. As a result, customization options such as sign color, graphic color, and custom text take time to load onto the page. To make your sign shopping easier, set your default sign color and default graphic color after you have decided what colors you would like for your signs. Also, you can bypass previewing each sign by clicking the "Add to Cart" button after you have entered your custom text. All of your signs will automatically preview in your shopping cart and will save you time when ordering many signs.

We have taken great steps to ensure that our web images are almost identical to our actual signs. However, sign colors and graphic colors can vary depending on your computer monitor. Actual color samples are available upon request. Also, character spacing may differ slightly.

A majority of the information is located under the drop down menus at the top of the site. If at any time you are unable to find what you are looking for please call our our Toll Free number (shown at the bottom of the page).

Under My Account click on Edit Account and update your information.

You will have to log in again to finish your order. After logging in click on "View Cart" in the upper left corner. Anything you add to your shopping cart remains there until you submit your order or remove the items from your cart. You can preview what is in your cart and submit your order if you are ready to purchase.

You can reset your password by clicking "Password forgotten? Click here.". A new password will be emailed to you. If you do not receive your new password through email, call us at our Toll Free number (shown at the bottom of the page).

We utilize a variety of materials such as acrylic, polycarbonate, ceramics, laminates, marble, and solid surface composites. We specialize in sign manufacturing processes including laser cutting, match routing, sandblasting, screenprinting, vinyl graphic plotting and painting.

Our signs range in thickness from 1/8" to ¾", depending on the sign style you choose. We do recommend using a silicone adhesive in addition to the tape strips for heavier signs. Installation guides will be included in your order. You can also view our standard Sign Installation guide.

We offer 52 standard sign/graphic colors, 12 solid surface material colors, 5 backplate colors, and 4 selections of natural stone. You can view any of our color charts located under sign resources on the top menu. You may also request an actual color chip at any time before ordering.

You will receive an order confirmation by email.

If you did not receive your order email confirmation it could be that your email address was entered incorrectly. Also, your products may still be in your shopping cart. Click on "View Cart" to make sure that your order has been submitted. Be sure to click Submit Order on the last page titled "Please Review Your Order." Otherwise your order will remain in your shopping cart.

You can check the status of your order by logging into the site and clicking on "My Account." Next, click on "Order History" to view current and previous orders. This page will display the current "Order Status: Pending, Processing, Shipped, or Delivery Confirmed." You may click on "View Order" to view a detailed copy of your order including shipping information, etc. You should also receive an automated email when your order is being processed and also when it is shipped. Feel free to call us at our Toll Free number (shown at the bottom of the page) and ask for this information as well.

You may call us at our Toll Free number (shown at the bottom of the page) at any time and place an order by phone, fax, or mail.

Customers can pay with a major credit card such as Mastercard, Visa, American Express, and Discover.

We do not charge your card until your items ship.

You can update your address in the section called "My Account." Simply click on "My Account" and click on Address Book. You can also change your shipping address when you are submitting your order by clicking on the "Change Address" button on the Delivery Information page of the Checkout process.

Yes. If paying with a credit card please make sure that your billing address matches the billing address of your credit card.

Always remember to use easily understandable and recognizable words, like the common name of the room or its function. Avoid slang or trendy words. Also, remember to keep the message short and simple. Long messages tend to loose their impact and multiple lines can be hard to read.

Our SignSpec© Planning Service is available at no extra charge. Simply supply us with a blueprint of your facility and we'll provide you with a complete quote package that includes all the sign types your facility requires with sign locations for easy installation. You can then pick and choose which signs you would like based on our recommendations, which are guaranteed to meet ADA guidelines.

SignSpec© teams work with architects, designers, developers, property owners, and purchasing companies to achieve a complete, consistent, and ADA compliant sign quote that meets the needs of a facility. Simply supply us with your facility's floor plans or blueprints and we'll do the rest! Your illustrated SignSpec© quote includes a Project Summary, Sign Location Plan, and a Sign Schedule. The Project Summary outlines the sign styles and quantities our team has recommended for your facility. The Sign Location Plan maps out exactly where your signs should go. The Sign Schedule lists each sign with message text and a location number that corresponds to your Sign Location Plan. When your signs are shipped, they are packed per floor, and each sign has a label on the back with the Sign Location number.

When your signs arrive, they are labeled with location numbers that correspond to your Sign Location Plan, so you don't have to worry about which signs go where. You also receive a Sign Installation Guide providing detailed instructions on how to install your signs according to ADA specifications. We offer installation services for an additional fee.

With SignSpec© Planning Service we will help you through the entire process of selecting sign locations, sign types, and message text that is ADA compliant. Simply send us a copy of your current blueprint or evacuation plan and we'll do the rest. Or, call our Toll Free number (shown at the bottom of the page) and talk with a customer services representative about which signs best fit your needs. We can help you choose a sign style that is right for your facility.

Call our toll free number and let our customer service representatives know. We will always replace any sign due to any damages caused through shipping.

Please call us at our Toll Free number (shown at the bottom of the page) and speak with one of our customer service representatives. We will be happy to assist you with any questions or concerns you may have.

We are committed to your complete satisfaction and we believe in the durability of our products; therefore we have a "Life of the Building© Sign Guarantee." We will replace any sign at any time during the life of your building due to defects in material or workmanship. That's right, any sign at any time.

In most cases, we will not ask you to return any damaged or incorrect signs, however, if we do ask you to return your order, you will not be charged for return shipping.

We offer a wide variety of sign colors and materials to help achieve the look you want. Since a majority of our signs are custom, most sign orders usually ship within 10 to 15 business days after your order is accepted.

We are committed to your complete satisfaction and we believe in the durability of our products; therefore we have a Life of the Building Guarantee. We will replace any sign at any time during the life of your building due to defects in material or workmanship. That's right, any sign at any time.

Next Day Air: Once your order is completed (10 - 15 business days), your items will typically arrive the next business day after they are shipped. Delivery times vary by destination, but are usually 10:30 a.m., 12:00 noon, or end of day.

Next Day Air Saver: Once your order is completed (10 - 15 business days), your items will typically arrive the next business day after they are shipped. Delivery times vary by destination, but are usually 3:00 or 4:30 p.m.

2nd Day Air: Once your order is completed (10 - 15 business days), your items will typically arrive by the end of the second business day after they are shipped. Some locations in Alaska and Hawaii require additional transit time.

3 Day Select: Once your order is completed (10 - 15 business days), your items will typically arrive by the end of the third business day after they are shipped.

Ground: Our standard shipping method is UPS Ground. Once your order is completed (10 - 15 business days), your items will typically arrive in one to five days after they are shipped.

You will have to log in again to finish your order. After logging in click on "View Cart" in the upper left corner. Anything you add to your shopping cart remains there until you submit your order or remove the items from your cart. You can preview what is in your cart and submit your order if you are ready to purchase.

Once in your shopping cart, click "Continue Shopping" to add more signs.

If the sign color, graphic color, and text are exactly the same you can just increase the Quantity to the number needed. The Quantity is located in the customize box or in the shopping cart area. Note: The only exception to this is room numbers. You cannot increase the quantity of room numbers from your shopping cart.

Yes, you have the ability to customize your signs with a logo for a personalized appearance that reinforces the image of your facility. Just contact one of our customer service representatives to discuss the details at our Toll Free number (shown at the bottom of the page).

We are constantly creating new and unique products to offer you the largest selection of signs available. Call us to discuss your options. Or if you have a particular design in mind we will work with you to create the perfect sign system that suits your needs and enhances your facility's décor.

Yes, you can use any combination of characters. You may add a character prefix or suffix to a series (ex: 1A-10A, 12A, 2B-5B). Note that preview will only show the first item in the series.

Enter series of numbers with a dash (ex: 1-10) or use commas to separate individual numbers (ex: 1, 10, 35). Room numbers can be combined as well (ex: 1-10, 12, 14, 16, 24-30). Please enter all room numbers needed in this style. You may also add a character prefix or suffix to a series (ex: 1A-10A,2B-5B). Note that preview will only show the first item in the series.

Yes.

Use < for left-arrow, > for right-arrow, ^ for up-arrow and ` for down-arrow.

Yes, and they have a removable insert for easy updating.

Use a labeling machine, water-based marker, or use the inserts as a template and print your inserts on your printer.

Check with your local Fire Marshall for codes that your facility may need to follow concerning exits. Codes vary for every location and building type.

Line and character limitations are specified for each sign based on the size of the sign. For every custom sign there will be a character/letter max specified. In addition, when you type in your custom text, the system will not allow you to enter more than the maximum characters allowed.

Generally you will need to go to the next larger sign in that series. However, call our Toll Free number (shown at the bottom of the page) and speak with one of our customer service representatives about your options.

Always remember to use easily understandable and recognizable words, like the common name of the room or its function. Avoid slang or trendy words. Also, remember to keep the message short and simple. Long messages tend to loose their impact and multiple lines can be hard to read.

One unique benefit of our site is that we guarantee all signs to be ADA compliant. Therefore, we do not allow light colored signs with light colored graphics and vice versa. When you chose a sign color the system automatically reveals only the ADA compliant graphic colors allowed for that sign color. This way we can ensure that your sign is ADA compliant. If you need a color combination we do not allow, please call our Toll Free number (shown at the bottom of the page) to discuss your options. We may be able to customize signs to fit your needs.

We offer 52 standard sign/graphic colors, 12 solid surface material colors, 5 backplate colors, and 4 selections of natural stone. You can view any of our color charts located under sign resources on the top menu. You may also request an actual color chip at any time before ordering.

If there are close up photos of a sign you can click on the "Click For More Sign Images, Sign Photos" button. It is located on the far right under the thumbnail version of the sign. Sign photos generally feature corner shots and up close Braille detail shots of our products.